Frequently Asked Questions
Q: What payment methods do you accept?
A: You can easily pay by credit card or PayPal.
Q: How do I access my content?
A: After checkout, simply log in to your Jazzadvice account. From your Dashboard you’ll instantly see everything included with Jazzadvice PRO or any individual Course you’ve purchased. Everything is online — no shipping, no waiting.
Q: Will my PRO Membership renew automatically?
A: Yes. Your membership will renew automatically. You can manage or cancel anytime directly from your account. One-time Course purchases do not renew. For full details, please see our PRO Membership Terms.
Q: What is Jazzadvice PRO?
A: Jazzadvice PRO is our complete membership. It includes all PRO Lessons, all PRO Courses, and all future content we release.
Q: What format is the material in?
A: All content is 100% online. Courses may include streamable video, written materials, and audio exercises. PRO Lessons often include downloadable PDFs or practice guides. Nothing is shipped.
Q: What if I’ve purchased a Course in the past?
A: You’ll always keep access to what you’ve purchased. Jazzadvice PRO simply goes further by giving you access to all PRO Courses, all PRO Lessons, and future member-only content in one membership.
Q: How do I cancel my membership?
A: You can manage or cancel your membership any time from your Account Settings on your Dashboard. When you cancel, your access continues until the end of your current annual membership term.
Q: Who is this for?
A: Jazzadvice PRO is for musicians who want to build a real foundation, study deeply, and apply what they learn. It’s not for total beginners, but if you know basic scales, chords, and progressions, you’ll benefit whether you’re an experienced beginner, intermediate, or advanced player.
Q: Will this work for my level?
A: Yes — as long as you’re not a complete beginner. If you’re just starting out but already know the basics, our Courses and Lessons will give you the structure and clarity to move forward faster. And if you’re intermediate or advanced, they will fill in the gaps, reframe what you already know, and help push your playing to a deeper level.
Q: Do I need to read music?
A: Lessons often use notation, scale numbers, and chord symbols, but you don’t need to be an advanced reader. A basic familiarity with major and minor scales, chords, and simple notation is enough to get started.
Q: I’m not a jazz musician. Will I still benefit?
A: Absolutely. The ability to hear, understand, and use the language of music isn’t limited to jazz. Whether you play classical, rock, folk, or any other style, the skills you’ll build in Jazzadvice PRO will make you a better musician.
Q: Which course should I start with?
A: You can begin with any of the 5 PRO Courses — they’re designed to complement each other. If you’re unsure, start with the area where you feel weakest, or follow our suggested sequence on the site for a clear roadmap.
Q: What is Premium Legacy?
A: Premium Legacy, briefly called PRO Basic, is our retired lesson-library membership for longtime members. It includes access to PRO Lessons, but does not include access to PRO Courses. Premium Legacy is no longer available for new members.
Q: If I already purchased a Course or have a Premium Legacy membership, do I get a discount or credit toward Jazzadvice PRO?
A: Previous Course purchases and legacy memberships remain in your account, but they do not automatically transfer as credit toward Jazzadvice PRO. If you have a specific question about your account, contact us and we’ll be happy to take a look.
Q: Is there a money-back guarantee or refund if I don’t like it?
A: No. We don’t offer refunds. Our lessons and courses are the result of years of work and require consistent effort. If you’re committed to improving and practicing, you’ll get enormous value from your purchase.
Q: Can I share my Membership, Course, or PRO Lessons?
A: No. Access is licensed to the one person who purchases it. Sharing or redistributing any content is not allowed and will result in revoked access without refund.
Q: I’m a teacher. Can I use PRO content or Course content in the classroom?
A: No. PRO memberships, Courses, and PRO Lessons (formerly Premium Lessons) are licensed for one user only. Please respect our copyrights and direct your students to purchase their own access.
Q: What instruments is Jazzadvice PRO for?
A: All instruments. Lessons and courses are designed to apply universally, because every musician needs these skills.
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