Frequently Asked Questions
Q: What payment methods do you accept?
A: You can easily pay by credit card or PayPal.
Q: How do I access my content?
A: After checkout, simply log in to your Jazzadvice account. From your Dashboard you’ll instantly see everything included in your plan, whether that’s a single Course, PRO Basic, or full PRO All-Access membership.
Everything is online — no shipping, no waiting.
Q: Will my PRO Membership renew automatically?
A: Yes. Your membership will renew automatically. You can manage or cancel anytime directly from your account. One-time Course purchases do not renew. For full details, please see our PRO Membership Terms.
Q: What’s the difference between PRO Basic, PRO All-Access, and buying a Course?
A: PRO Basic unlocks every member-only Lesson on Jazzadvice. PRO All-Access includes everything in PRO Basic, plus all five Fundamental Courses and every new release we create. Single Course purchases give access to just that one course on its own without a membership.
Q: Does PRO include all Courses and Lessons?
A: It depends on your plan. PRO Basic includes all member-only Lessons. PRO All-Access includes all Courses, all Lessons, and all future content.
Q: What format is the material in?
A: All content is 100% online. Courses may include streamable video, written materials, and audio exercises. PRO lessons often include downloadable PDFs or practice guides. Nothing is shipped.
Q: What if I’m a Premium Member?
A: You’ve been grandfathered into PRO Basic, the updated version of our original Premium membership. You’ll keep full access to all the member-only lessons you already had. If you’d like to go further and unlock all Courses and future releases, you can upgrade to PRO All-Access at any time. Once you join PRO All-Access, you can cancel your PRO Basic plan yourself, or we can take care of it for you.
Q: What if I’ve purchased a Course in the past?
A: You’ll always keep what you’ve bought. PRO simply goes further — giving you every Course (with PRO All-Access) and every PRO Lesson in one system. All new Courses will only be available inside PRO All-Access.
Q: If I already purchased a Course or still have time left on my Premium Membership, do I get a discount or credit toward PRO All-Access?
A: No. PRO All-Access is a new membership system and separate purchase. It offers the best overall value — every Course, every Lesson, and future releases for one price. Previous purchases remain in your account but don’t transfer as credit.
Q: How do I cancel my membership?
A: You can manage or cancel your membership any time from your Account Settings on your Dashboard. When you cancel, your access continues until the end of your current annual membership term. Of course, we hope you’ll stick around — we’re constantly adding powerful new lessons, in-depth courses, and fresh training to keep your playing sharp, inspired, and moving forward.
Q: Who is this for?
A: PRO is for musicians who want to build a real foundation, study deeply, and apply what they learn. It’s not for total beginners, but if you know basic scales, chords, and progressions, you’ll benefit whether you’re an experienced beginner, intermediate or advanced.
Q: Will this work for my level?
A: Yes — as long as you’re not a complete beginner. If you’re just starting out but already know the basics, our Courses and Lessons will give you the structure and clarity to move forward faster. And if you’re intermediate or advanced, they will fill in the gaps, reframe what you already know, and push you further than you ever thought possible.
Q: Do I need to read music?
A: No. You don’t need to be fluent in notation. A basic familiarity with major and minor scales is enough to start.
Q: I’m not a jazz musician. Will I still benefit?
A: Absolutely. The ability to hear, understand, and use the language of music isn’t limited to jazz. Whether you play classical, rock, folk, or any other style, the skills you’ll build in PRO Lessons and Courses will make you a better musician.
Q: Which course should I start with?
A: You can begin with any of the 5 PRO Courses — they’re designed to complement each other. If you’re unsure, start with the area where you feel weakest, or follow our suggested sequence on the site for a clear roadmap.
Q: Is there a money-back guarantee or refund if I don’t like it?
A: No. We don’t offer refunds. Our lessons and courses are the result of years of work and require consistent effort. If you’re committed to improving and practicing, you’ll get enormous value from your purchase.
Q: Can I share my Membership, Course, or PRO Lessons?
A: No. Access for all of these is licensed to the one person who purchases it. Sharing or redistributing any content is not allowed and will result in revoked access without refund.
Q: I’m a teacher. Can I use PRO content or Course content in the classroom?
A: No. PRO memberships, Courses, and PRO Lessons (formerly Premium Lessons) are licensed for one user only. Please respect our copyrights and direct your students to purchase their own access.
Q: What instruments are PRO Lessons and Courses for?
A: All instruments. Lessons and courses are designed to apply universally, because every musician needs these skills.
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